The Director of Marketing and Customer Experience builds customer relationships and delivers superior customer experiences. They are passionate about helping clients build their custom dream home in Rock County. They directly support all marketing efforts of Advantage Homes. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following statements reflect the general details necessary to describe the major functions of this position and are not intended to be a detailed description of all the work/functions that may be required. Other duties may be assigned. Individual will work a varied schedule based on client needs.

• Develop and execute the marketing strategy for Advantage Homes including, but not limited to managing weekly ads in local media, brochures for future speculative homes, and community branding
• Maintain the Advantage Homes Website with current inventory
• Manage all social media platforms to engage past, current, and future customers
• Generate referrals and leads through face-to-face marketing at community events and other opportunities to engage with potential customers and positively represent our company
• Assist Vice President of Sales as necessary
• Respond to customer requests for information and work diligently to connect with prospective customers. Manage leads via Buildertrend, calls, emails, and/or networking
• Accurately maintain data to identify trends in customer traffic, leads, and engagements
• Build customer relationships by actively listening and understanding each customer’s individual needs
• Conduct all business in a professional and ethical manner to serve potential buyers and increase profit of the company
• Host weekday showings at the model and assist in hosting open house events at new spec homes and parade of homes
• Meet with new customers to coordinate the process of selections for all subcontractors of Advantage Homes
• Work closely with sales and construction to identify opportunities to improve processes, products, and services
• Effectively manage documents and start schedules in Buildertrend
• Work closely with Avid ratings to provide feedback to Advantage Homes on Customer Experience
• Participate in new home closings with personalized gift, new home packet, and the warranty process
• Celebrate the homeowner’s new home with a 90-day check in and 1-year follow up

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Associates degree from two-year college or university; or threes years related experience and/or training; or equivalent combination.
• 5 years relevant experience in real estate or new home construction home sales
• A valid Driver’s Licenses that meets requirements per the Company Vehicle Policy is required

LANGUAGE SKILLS

• Ability to read, analyze, and interpret financial reports and legal documents
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, and/or members of the business community
• Ability to effectively present information to top management, public groups, and/or client groups
• Ability to self-manage activities with minimal supervision, and also delegate responsibilities

MATHEMATICAL SKILLS

• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations

REASONING ABILITY

• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

PHYSICAL DEMANDS

• Ability to stand is less than 1/3 of the time.
• Ability to walk is less than 1/3 of the time.
• Ability to sit greater than 2/3 of the time..
• Ability to use hands greater than 2/3 of the time.
• Ability to reach with hands and arms is greater than 2/3 of the time.
• Ability to climb or balance is less than 1/3 of the time.
• Ability to stoop, kneel, crouch, or crawl is less than 1/3 of the time.
• Ability to talk and hear is greater than 2/3 of the time.
• Ability to push or pull up to 50 pounds is less than 1/3 of the time.
• Ability to lift up to 50 pounds is less than 1/3 of the time.
• Ability to use close vision (20 inches or less) is greater than 2/3 of the time.
• Ability to travel within the region is less than 1/3 of the time.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Noise level in the work environment is quiet to moderate in a standard office environment with hours from 8 am-5 pm.
• This position will frequently visit job sites that are outdoors, on construction sites, with exposure to weather conditions and some exposure to loud noise.

The Framer is responsible for constructing various components and wood frames of a home including floor decks, wall panels, and trusses.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following statements reflect the general details necessary to describe the major functions of this position and are not intended to be a detailed description of all the work/functions that may be required. Other duties may be assigned. Individual will work a varied schedule based on client needs.

• Assembles building components such as floor decks, wall panels, and trusses
• Processes include positioning materials, fitting parts, and assembly materials following blueprint specifications with 100% accuracy
• Assist in daily cleanup of work areas
• Accurately layout materials according to design plans
• Accurately measure and cut building materials with zero errors
• Work as a team to maintain production timelines
• Verify all dimensions of parts and accuracy of assembly
• Ensure that assembled items meet specific quality specifications
• Maintain department productivity expectations daily
• Comply with the company’s safety standards and policies at all times
• Maintain a clean and safe work environment

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED), required
• 1 year of construction experience preferred
• Knowledge of floor, wall and roof layout process preferred
• Knowledge of various lumber types and building materials
• Knowledge of hand and power tools

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to read and comprehend design plans in production software, MiTek.
• Ability to write simple correspondence.
• Ability to speak effectively and share information individually or in small groups of employees.

MATHEMATICAL SKILLS

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to read and communicate feet, inches and fractions from a tape measure.

REASONING ABILITY

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving variables in standard process.

PHYSICAL DEMANDS

• Ability to stand is greater than 2/3 of the time.
• Ability to walk is greater than 2/3 of the time.
• Ability to sit is less than 1/3 of the time.
• Ability to use both hands greater than 2/3 of the time.
• Ability to reach with hands and arms is between 1/3- 2/3 of the time.
• Ability to climb or balance is between 1/3- 2/3 of the time.
• Ability to stoop, kneel, crouch, or crawl is less than 2/3 of the time.
• Ability to talk and hear is less than 2/3 of the time.
• Ability to push or pull up to 50 pounds is greater than 2/3 of the time.
• Ability to lift up to 50 pounds is less than 1/3 of the time.
• Ability to use close vision (20 inches or less) is less than 1/3 of the time.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Noise level in the work environment is high, hearing protection is required.
• The normal work environment is a manufacturing facility.

The Framer is responsible for constructing various components and wood frames of a home including floor decks, wall panels, and trusses.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following statements reflect the general details necessary to describe the major functions of this position and are not intended to be a detailed description of all the work/functions that may be required. Other duties may be assigned. Individual will work a varied schedule based on client needs.

• Assembles building components such as floor decks, wall panels, and trusses
• Processes include positioning materials, fitting parts, and assembly materials following blueprint specifications with 100% accuracy
• Assist in daily cleanup of work areas
• Accurately layout materials according to design plans
• Accurately measure and cut building materials with zero errors
• Work as a team to maintain production timelines
• Verify all dimensions of parts and accuracy of assembly
• Ensure that assembled items meet specific quality specifications
• Maintain department productivity expectations daily
• Comply with the company’s safety standards and policies at all times
• Maintain a clean and safe work environment

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED), required
• 1 year of construction experience preferred
• Knowledge of floor, wall and roof layout process preferred
• Knowledge of various lumber types and building materials
• Knowledge of hand and power tools

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to read and comprehend design plans in production software, MiTek.
• Ability to write simple correspondence.
• Ability to speak effectively and share information individually or in small groups of employees.

MATHEMATICAL SKILLS

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to read and communicate feet, inches and fractions from a tape measure.

REASONING ABILITY

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving variables in standard process.

PHYSICAL DEMANDS

• Ability to stand is greater than 2/3 of the time.
• Ability to walk is greater than 2/3 of the time.
• Ability to sit is less than 1/3 of the time.
• Ability to use both hands greater than 2/3 of the time.
• Ability to reach with hands and arms is between 1/3- 2/3 of the time.
• Ability to climb or balance is between 1/3- 2/3 of the time.
• Ability to stoop, kneel, crouch, or crawl is less than 2/3 of the time.
• Ability to talk and hear is less than 2/3 of the time.
• Ability to push or pull up to 50 pounds is greater than 2/3 of the time.
• Ability to lift up to 50 pounds is less than 1/3 of the time.
• Ability to use close vision (20 inches or less) is less than 1/3 of the time.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Noise level in the work environment is high, hearing protection is required.
• The normal work environment is a manufacturing facility.

Amwood Homes drivers safely and efficiently operate a tractor-trailer to deliver loads to job sites throughout the mid-west region. Providing rigging support for crane operators at job sites is another primary duty for this role.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following statements reflect the general details necessary to describe the major functions of this position and are not intended to be a detailed description of all the work/functions that may be required. Other duties may be assigned. Individual will work a varied schedule based on client needs.

• Licensed to drive – valid Class A Commercial Driver License (CDL) with a clean driving record.
• Understand and utilize safe lifting techniques to unload and load various materials of all sizes.
• Responsible for transporting loads from one place to another while ensuring no damage is done to the load, property, or personnel.
• Setting up, bracing, and rigging hoisting equipment with the use of variety of relevant tools.
• Actively perform crane rigging signals to the crane operator.
• Secure all loads to the trailers to meet all safety requirements.
• Maintain the basic ability to read construction drawings and construction procedures.
• Knowledge and understanding navigating with local maps.
• Drive trucks with a gross vehicle weight of over 26,000 lbs.
• Transport goods safely, accurately, timely, and in original condition to assigned destination.
• Complete all paperwork assigned per delivery.
• Communicate with logistics supervisor when changes to route, timelines, or schedule occur.
• Accurately track and report working hours.
• Comfortably maneuver and park a tractor-trailer in a variety of locations and situations.
• Maintain a positive customer service attitude with team members, customers, builders, and framing crews.
• Perform routine inspections and preventative maintenance as assigned.
• Maintain accurate Driver Logs within FMCDA regulations.
• This job request interstate commerce, crossing state lines.
• Perform all duties in accordance with appropriate safety standards.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED)
• Ability to comply with DOT and CDL regulations

CERTIFICATIONS and/or LICENSES

• Class A CDL from your state of residence
• Valid medical certificate or ability to obtain one upon employment.

LANGUAGE SKILLS

• Ability to read and comprehend simple instructions and short correspondence.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

• Ability to stand is greater than 2/3 of the time.
• Ability to walk is greater than 2/3 of the time.
• Ability to sit is greater than 1/3 of the time.
• Ability to use hands greater than 2/3 of the time.
• Ability to reach with hands and arms is greater than 2/3 of the time.
• Ability to climb or balance is greater than 2/3 of the time.
• Ability to stoop, kneel, crouch, or crawl is greater than 2/3 of the time.
• Ability to talk and hear is greater than 2/3 of the time.
• Ability to push or pull up to 50 pounds is greater than 2/3 of the time.
• Ability to lift up to 50 pounds is greater than 2/3 of the time.
• Ability to use close vision (20 inches or less) is greater than 2/3 of the time.
• Ability to travel within the region greater than 2/3 of time.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Noise level in the work environment is moderate to loud.
• The normal work environment is outdoors on construction sites, with exposure to weather conditions.

Amwood Homes drivers safely and efficiently operate a tractor-trailer to deliver loads to job sites throughout the mid-west region. Providing rigging support for crane operators at job sites is another primary duty for this role.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following statements reflect the general details necessary to describe the major functions of this position and are not intended to be a detailed description of all the work/functions that may be required. Other duties may be assigned. Individual will work a varied schedule based on client needs.

• Licensed to drive – valid Class A Commercial Driver License (CDL) with a clean driving record.
• Understand and utilize safe lifting techniques to unload and load various materials of all sizes.
• Responsible for transporting loads from one place to another while ensuring no damage is done to the load, property, or personnel.
• Setting up, bracing, and rigging hoisting equipment with the use of variety of relevant tools.
• Actively perform crane rigging signals to the crane operator.
• Secure all loads to the trailers to meet all safety requirements.
• Maintain the basic ability to read construction drawings and construction procedures.
• Knowledge and understanding navigating with local maps.
• Drive trucks with a gross vehicle weight of over 26,000 lbs.
• Transport goods safely, accurately, timely, and in original condition to assigned destination.
• Complete all paperwork assigned per delivery.
• Communicate with logistics supervisor when changes to route, timelines, or schedule occur.
• Accurately track and report working hours.
• Comfortably maneuver and park a tractor-trailer in a variety of locations and situations.
• Maintain a positive customer service attitude with team members, customers, builders, and framing crews.
• Perform routine inspections and preventative maintenance as assigned.
• Maintain accurate Driver Logs within FMCDA regulations.
• This job request interstate commerce, crossing state lines.
• Perform all duties in accordance with appropriate safety standards.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED)
• Ability to comply with DOT and CDL regulations

CERTIFICATIONS and/or LICENSES

• Class A CDL from your state of residence
• Valid medical certificate or ability to obtain one upon employment.

LANGUAGE SKILLS

• Ability to read and comprehend simple instructions and short correspondence.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

• Ability to stand is greater than 2/3 of the time.
• Ability to walk is greater than 2/3 of the time.
• Ability to sit is greater than 1/3 of the time.
• Ability to use hands greater than 2/3 of the time.
• Ability to reach with hands and arms is greater than 2/3 of the time.
• Ability to climb or balance is greater than 2/3 of the time.
• Ability to stoop, kneel, crouch, or crawl is greater than 2/3 of the time.
• Ability to talk and hear is greater than 2/3 of the time.
• Ability to push or pull up to 50 pounds is greater than 2/3 of the time.
• Ability to lift up to 50 pounds is greater than 2/3 of the time.
• Ability to use close vision (20 inches or less) is greater than 2/3 of the time.
• Ability to travel within the region greater than 2/3 of time.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Noise level in the work environment is moderate to loud.
• The normal work environment is outdoors on construction sites, with exposure to weather conditions.